Shipping policy

Shipping Information

■ Shipping Fees

Shipping is free of charge. No additional fees apply to any product.

■ Shipping Area

Currently, we only ship within Japan.
Please note that international shipping is not available at this time.

■ Shipping Method

Orders will be delivered via our designated courier service.
Please note that the delivery company cannot be selected.

■ Shipping Schedule

Products are typically shipped within 1–2 weeks after payment is confirmed.
As each item is made to order, additional time may be required before shipment.
During the New Year period, national holidays, or times of high order volume, shipping may take longer than usual.

■ Incomplete Addresses or Absence at Time of Delivery

If the address provided contains errors or if the item is returned due to prolonged absence, the customer will be responsible for any reshipping costs.

■ Contact Regarding Shipping

If you have any questions regarding shipping, please feel free to contact us at:
Email: hello@feeltokyo.tokyo